A Chicago bookstore owner says a customer returned $800 worth of books after using them to stage a home for the holidays: 'That one sale was a third of our rent'

"Humans are so wonderful. We've had orders from all over the country pour in," bookseller Rebecca George told Insider after her complaint went viral.

11 comments

Best
RapidlyGoingGrey
RapidlyGoingGrey
283 · 16 days ago · Reddit

This is just bad line producing for a shoot - there are plenty of prop shops in Chicago to rent books from.

Volcano_Tequila
Volcano_Tequila
191 · 16 days ago · Reddit

I must be really out of it as I never thought books were even "returnable", so that's a new one. I would have thought it was perhaps a "store credit" sort of thing wherein, say, you bought a book you already had or something, so wanted to substitute. But a full on return?

Has that always been the case, or is this our Amazon world?

Neutral_Chaoss
Neutral_Chaoss
109 · 16 days ago · Reddit

Why allow them to return the books? They own the company the make the rules.

ColinRobinsonEnergy
ColinRobinsonEnergy
36 · 16 days ago · Reddit

Last I checked, there was no limit to how many library books you could check out at once.

Also buying books from Goodwill and similar stores is pretty cheap. Can’t return them but you can re-donate them and consider it a double donation.

spasske
spasske
33 · 16 days ago · Reddit

I wonder what books they purchased to pretend they were “Classy”?

Top_Application146
Top_Application146
32 · 16 days ago · Reddit

She should be calling that realtor out. Your reputation is everything.

This was a cheap, bullshit move.

Skepticalasian
Skepticalasian
30 · 16 days ago · Reddit

Half Price Books sells “Books by the Yard” for this specific use case…

MK7474
MK7474
14 · 16 days ago · Reddit

Small businesses tend to be strict when it comes to returns. They just refunded the customer even for the wrapped books?

IDK what's more plausible would someone go through all that trouble to decorate their house? Or would the store owners come up with this story to get free publicity drum up business?

JAlfredJR
JAlfredJR
13 · 16 days ago · Reddit

As someone who owned a small business in Chicago, and only had store credit as a return option out of necessity, 1/​3? That was 1/​6 our rent. Fuck em regardless.

Future-Win4034
Future-Win4034
9 · 16 days ago · Reddit

It’s a sad day when you have to pretend that you read books.

seattlesnow
seattlesnow
5 · 16 days ago · Reddit

They could’ve brought them props from an estate sale but then again. This grimy behaviour I’d expect from a realtor. Probably a landlord too.