Quebec restaurants asking province to let them charge people for no-shows

Frustrated by no-shows, restaurants in Quebeec are calling on the provincial government to give them the power to charge people for not honouring their dinner reservations.

8 comments

Best
swilts
swilts
116 · 20 days ago · Reddit

Last time I had a reservation the restaurant called me three times and warned me not to be late then made me wait at the bar for 40 minutes.

EyeLikeTheStonk
EyeLikeTheStonk
39 · 20 days ago · Reddit

A group wanted to reserve my bar, we took the reservation on good faith. Instead of a single barman, I has to call in 2 extra waitresses as the group wanted to eat and drink and I bought extra food and alcohol.

2 hours before the event, they cancelled the reservation. Since I had called 2 employees in, I had to pay them each for 4 hours, even though I did not need them.

To make matters worst, we had announced to our regulars that the bar would be close that night for a private event, meaning most who would have showed up normally did not.

Fortunately, the alcohol was not lost but the food would not last more than a day or two.

Not to lose the food, I gave most of it away to my staff and brought some home. I lost a lot of money on that night and I am not a rich guy.

Bewaretheicespiders
Bewaretheicespiders
39 · 20 days ago · Reddit

Chargez pour les réservations et créditez le montant lors du repas. C'est pas difficile...

MugzysMove
MugzysMove
12 · 20 days ago · Reddit

why not? A lot of people will book 4 or 5 trendy restaurants on a Saturday night and then leave it till last min to decide with friends what they feel like eating and go to the one they want. It only takes a few people to do this and a restaurant thinks they have an extra 15 or 20 covers and will put an extra staff member on to cover the section. Its not just lost food and bar sales but possibly cost of staff not required. I home taking a credit card deposit at a booking becomes the norm at some point.

philly1750
philly1750
8 · 20 days ago · Reddit

Not sure this would help. A lot of customers will get upset and never return. And how would you even charge them when all you have is the clients phone number and their first name

moch__
moch__
7 · 20 days ago · Reddit

Fwiw this is standard practice in most large cities… it’s not that big of a deal. 25$ a head via OpenTable or the like, refunded / credited once you’re at the restaurant.

Put some skin in the game.

Totemlyrad
Totemlyrad
6 · 20 days ago · Reddit

Quebec would benefit from learning to be less flaky. Shut up, you know it's true.

A reasonable fee for no-shows would be agreeable. Don't take it as far as Blockbuster did with late fees (charging more for a late fee than what a rental would cost).

latrlzrs
latrlzrs
6 · 20 days ago · Reddit

I could understand for a bigger party that they had to make arrangements to accommodate for but if a table of four pull a no show that table could be easily filled and shouldn't be charged